OVERVIEW Our Outbound Patient Coordinator is the first voice a prospective patient hears after expressing interest through a Facebook or social media advertisement. This role is responsible for promptly contacting new leads, building rapport, overcoming hesitations, and booking qualified prospects. Lead Outreach & Follow-Up Simultaneously enter call notes and lead data in real time during each conversation. with empathy and evidence-based responses grounded in healthcare knowledge.

Minimum 1 year of outbound sales or appointment-setting experience, preferable in a healthcare or wellness setting. Clear, articulate spoken English — must project professionalism and trust over the phone. strong typing speed and accuracy to keep up with live call documentation. Advanced computer fluency.





Strong proficiency in Microsoft Excel.

Experience with Go High Level CRM; pipeline management, workflow automation, and lead tracking is an asset. Highly organized with solid attention to detail and the ability to manage a high-volume lead pipeline with minimal oversight.

Background in healthcare, anatomy, physiotherapy, or a related health science field, understanding of musculoskeletal conditions and patient concerns is a strong asset.

Experience in a Medispa, chiropractic, physiotherapy, or sports medicine environment. #

📌 SECRETAIRE MEDICALE (F/H) EN SANTÉ A TRAVAIL (Calgary)
🏢 Natural Way Chiropractic
📍 Calgary