Posting #26-39

Senior Branch Assistant

Full - Time, Permanent

Location: Southeast Galt (Onsite)

Posting Date: October 21, 2026 Posting Closing: November 1, 2026 at 4:00 pm

This is a posting for a new vacancy.

- Responsible for front line member service transactions including front line, first-level reference and reader’s advisory services.
- Responsible for the location’s collection management tasks.

What You’ll Do As a Team Lead, Senior Branch Assistant you will:

Responsibility for program/service delivery (internal/external), coordination of staff

- Answers member questions in person, by telephone or by internet:
- General inquiries.
- Catalogue search and use of available reference tools
- Advanced readers advisory including assisting members to find resources using the library catalogue, electronic databases, and the internet and making recommendations to members regarding leisure reading, viewing and listening material.
- Instructs members in the use of computers and/or software for users with all skill levels.
- Instruct members in the use of a variety of technologies, including maker equipment and library electronic resources.
- Performs clerical duties associated with circulation and materials handling when scheduled on the circulation desk.
- Responds to initial members’ account issues. Identifies problems for follow up and escalates any issues to the location manager.
- Responsible for addressing inappropriate or disruptive behavior of members according to Cambridge Public Library’s Code of Conduct.
- Facilitates or conducts adult programming and group tours at the location in coordination with the Location Manager and Community Engagement department.
- Promotes Cambridge Public Library and use of its services by writing articles, material reviews, and website content as requested.
- Maintains and updates reserved book list by running available holds lists, checking for materials and initiating an activate hold and/or runs clear holds list to pull expired holds as necessary.
- Acts as a resource for cataloguing, processing and RFID tagging issues at the location. Escalate problems to the processing department when further follow-up is required.
- Makes recommendations regarding the selection, acquisition and withdrawal of library materials, in consultation with the manager and according to CPL’s policies.
- Responsible for the appearance and maintenance of the collections including the display and shelving of materials and maintaining order of browsing collections (shelf reading) and regular de-selection of the collections.
- Balances the daily cash and prepares deposits for the location in addition to handling receipts, including fines and fees.

Project management (planning, producing, implementation, monitoring, reporting)
- Undertakes projects at the request of the Location Manager.
- Under the direction of the Location Manager and in accordance with the supply budget for the location, orders, tracks and maintains the inventory of supplies.

Requirement to adapt, modify, procedures, programs or inform policy development
- Makes recommendations regarding systemwide collections and circulation procedures as part of the Collections and Processing Committee.
- Makes recommendations to the Location Manager on location specific procedures.





Other duties as required.
- Acts as Person in Charge when assigned.
- Under the direction of the Location Manager, provides some training and direction to shelving staff and volunteers.
- Performs other related duties including covering for other staff in their absence at the request of the Manager.

What You Bring To be qualified for and successful in the role, you should have:

Required:

- Post-secondary degree
- Two (2) years – Relevant experience in a public library
- Two (2) years – Previous experience working in a customer service environment
- Ability to deliver exceptional customer service.
- Excellent verbal and written communication, critical thinking, and problem-solving skills.
- Ability to apply critical thinking and problem-solving skills to adjust to change.
- Excellent interpersonal and leadership skills.
- Excellent multitasking skills and ability to complete responsibilities on time.
- Highly-organized, and able to carry out job functions with flexibility, creativity and initiative.
- The ability to follow detailed processes and balance multiple tasks and responsibilities.
- An inclusive and empathetic approach and a service-oriented mindset.
- The desire to learn and apply new knowledge to perform work and provide instruction to others.
- A passion for supporting the diverse interests and needs of the Cambridge community.

Preferred:

- Demonstrated experience with program facilitation

Why Cambridge Public Library (CPL)? Working at Cambridge Public Library offers you the opportunity to be part of an organization that is welcoming, cooperative, and passionate about the community.

By joining our team, you’ll become part of a passionate group of professionals dedicated to enriching lives and inspiring lifelong learning.

- Competitive Benefits Package: Your well-being is important to us. We offer health, dental, vision care, and employee & family assistance program (EFAP).
- Retirement Savings: Membership in OMERS, one of Canada’s largest defined benefit pension plans, can help provide a secure and stable income in retirement, which you’ll be eligible on the first day.
- Paid Sick Time: We offer competitive paid sick time aswe value your well-being.
- Reliable Work Schedules: We understand the importance of work-life balance. Our scheduling process ensures that you’ll have a consistent schedule.
- Positive Work-Life Balance: We strive to maintain a positive work-life balance, ensuring that you have the time and energy to enjoy life outside of work.

Starting Salary: $65,122 per annum (Level 8 in our salary grid). Hours: This is a full-time permanent position, 35 hours in a weekly period.

Schedule: working various day, evening, and weekend shifts

Week 1

Monday 9:30 am – 5:30 pm*

Tuesday 9:30 am – 5:30 pm*

Wednesday 12:30 pm – 8:30 pm*

Thursday 9:30 am – 5:30 pm*

Friday 9:30 am – 5:30 pm*

Saturday 9:30 am – 5:30 pm*

Sunday OFF





Week 2

Monday 9:30 am – 5:30 pm*

Tuesday 9:30 am – 5:30 pm*

Wednesday 12:30 pm – 8:30 pm*

Thursday 9:30 am – 5:30 pm*

Friday OFF

Saturday OFF

Sunday OFF

Week 3

Monday 9:30 am – 5:30 pm*

Tuesday 9:30 am – 5:30 pm*

Wednesday 12:30 pm – 8:30 pm*

Thursday 9:30 am – 5:30 pm*

Friday 9:30 am – 5:30 pm*

Saturday OFF

Sunday OFF

*Includes a 1-hour unpaid lunch break

Schedules are service-driven and as such are subject to change.

How to Apply To be considered for the position, applications must be received by 4:00 pm EST on November 1, 2026. Late applications will not be considered.

- Tell us why we should consider you for this position! Please provide both a cover letter and resume, combined as a single PDF document. Submissions containing links, multiple files, format other than PDF or not following instructions will not be considered.
- Submit your application by email to [email protected]
- When applying by email, please quote “26-39 Senior Branch Assistant” in your email subject line.

The anticipated start date for this position is January 2027. The position is open to internal and external candidates. We thank everyone for their interest, however only those candidates selected for an interview will be contacted.

Recruitment Process Documentation

Interview Requirements

If selected for an interview, candidates will be required to provide:

- Proof of current and valid certifications and/or educational qualifications.
- A completed reference consent form, including contact information for three skilled references

Pre-Employment Requirements (if you are hired).
- Successful candidates will be required to provide:
- A Police Vulnerable Sector Check that is satisfactory to CPL will be required.

Additional Information

- Cambridge Public Library aspires to employ a staff complement that fully represents the diversity of the community we serve. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply.
- Cambridge Public Library is an equal opportunity employer and is committed to accommodating individual needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you need any accommodations during the hiring process, please contact Human Resources at [email protected].
- For more information about us, please visit our website at https://cambridgepl.ca/.
- Applicants must be legally entitled to work in Canada. Cambridge Public Library (CPL) will communicate regarding employment opportunities via email and/or telephone. Applicants are required to maintain up-to-date contact information. As communications may be time-sensitive, applicants are encouraged to monitor their email and voicemail regularly. Failure to respond may be interpreted as a withdrawal of interest in the position. If it is determined that any information submitted is inaccurate, misleading, or incomplete, Cambridge Public Library (CPL) may, at its discretion, remove the application from further consideration.

*Please do not apply through Indeed "Apply Now" *Only those who apply through to the [email protected] email will be reviewed.

Pay: From $65,122.00 per year

Work Location: In person

📌 Senior Branch Assistant - Southeast Galt (Full-Time, Permanent) (Cambridge)
🏢 Cambridge Public Library
📍 Cambridge