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Reporting to the Manager, Portfolio Servicing Platform, the Senior Business Analyst will support and deliver a variety of change initiatives to mission critical investment platforms. Excellence in all types of communication and facilitation with colleagues at all levels.

Leading and participating in both Agile and Waterfall projects related to Portfolio Servicing Platform (incl Trade Processing, Pricing/Valuations, Asset Servicing, Derivatives Servicing, Investment Accounting processes) upgrades, enhancements, system integrations, and process improvements that benefit OMERS Capital Markets investment teams, Corporate Finance and Capital Markets Finance

Leading business analysis activities for all phases of the project life cycle including requirements elicitation, analysis, testing, training, implementation, and post implementation support

Ensuring that project scope, objectives, deliverables, and timelines are clearly documented and communicated

Collaborating with cross-functional teams to gather and analyze requirements for projects impacting the OMERS Portfolio Servicing Platform (e.g. user stories, business requirements documents, etc.)





Designing and developing complex reporting and dashboards (SQL, SSRS, Crystal, Power BI etc.) Defining and executing business test plans, including performance and integration tests

Ensuring change management principles are considered throughout delivery, including the early capture of stakeholder impacts, end-user training, and communications

Anticipating issues and make recommendations to mitigate risks; support ad hoc analysis to identify the root cause of issues and resolve issues in a timely manner ensuring minimal disruption to investment teams

Providing recommendations for the improvement of business analysis and project delivery practices

Business Analysis & Process Improvement

3-5 years of business analysis experience supporting investment applications, production support, change initiatives, and transformation programs

Expert knowledge of business analysis methodologies and deliverables (requirements elicitation, process modeling, user stories, source-to-target mapping, etc.)

Professional certifications in Business Analysis, Change Management, Process Improvement, Quality Assurance, or Project Management considered an asset

Data Analysis & Technical Tools

Robust analytical skills with the ability to conduct complex data analysis (SQL, Excel macros)

Proficiency with BA and reporting tools (Azure DevOps, Visio, Excel, Power BI)

Growth mindset with a focus on continuous learning and improvement

📌 Senior Business Analyst, Portfolio Servicing Platform (12-Month Contract) (Toronto)
🏢 OMERS
📍 Toronto