Reporting to the Leader, National Casualty and Bodily Injury Claims, you have a track record of progressively challenging claims handling. You will be accountable for the investigation, negotiation and settlement of Senior Third Party Bodily Injury and Casualty claims. This includes Automobile, Homeowners, and Commercial third party claims.

You have effectively managed a portfolio of Casualty and Bodily Injury claims of increasing complexity. You have a desire to be part of a diverse, highly engaged and high-performance team. Reporting to the Leader, National Casualty and Bodily Injury Claims, you have a track record of progressively challenging claims handling.

You will be accountable for the investigation, negotiation and settlement of Senior Third Party Bodily Injury and Casualty claims. This includes Automobile, Homeowners, and Commercial third party claims. You have effectively managed a portfolio of Casualty and Bodily Injury claims of increasing complexity.

You have a desire to be part of a diverse, highly engaged and high-performance team. Reporting to the Team Leader, Casualty, you are accountable for managing a portfolio of Senior Bodily Injury, Casualty, and General Liability Claims. Engage all stakeholders in the effective management of a claim including underwriting and senior leadership Confirming policy coverages, investigating claims to determine liability and quantum.

Settle claims directly with claimants and with Plaintiff’s Counsel. Professional, friendly, and courteous in all interactions, whether with customer,



co-workers or vendors Strive to continually push the boundaries of your adjusting experience and personal learnings Comfortable and experienced working on Ontario auto BI and CGL claims Minimum 3 years of claims handling experience in Bodily Injury/Casualty Litigation Notable Commercial General Liability Claims handling experience, both Bodily Injury and Property damage. Professional, friendly and courteous in all interactions, whether with customers or co-workers A passion for coaching and mentoring junior staff You’re focused on building engagement and culture Proficient in MS Office and strong computer skills Bilingualism in both English and French is an asset Licensed in multiple provinces is an asset Atlantic licensing an asset High degree of proficiency with English required to service customers, both internal to the company and external, across Canada Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

Incentive

Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance. Pension and savings programs, with company-matched RRSP contributions Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion. Our inclusive work workplace welcomes diversity and supports accessibility.

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

📌 Senior Claims Adjuster- Bodily Injury/Casualty (Ontario)
🏢 Definity
📍 Ontario