TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

At TELUS Health, we're not just managing retirement and benefits programs—we're transforming how organizations deliver them. Our Retirement & Benefit Solutions team powers cloud-based platforms that touch millions of lives across North America. Every day, we help our clients modernize systems that matter: pension administration, benefits delivery, health & welfare programs.

That means juggling multiple workstreams, coordinating across Product, Development, Configuration, Data, QA, and Operations. You'll manage dependencies, mitigate risks, forecast financial performance, and keep everyone aligned to what actually matters: delivering on commitments. Be the Strategic Client Partner

You’ll be the senior delivery voice for our most important clients. Proactively identify where we can modernize, improve, and create value—thinking like a consultant, not just a delivery manager. Deliver explicit, data-driven executive reporting that helps clients and internal leaders make confident decisions.

Make sure program health, risks, and financial impacts are visible and actionable. Push the organization toward innovative, modern delivery practices—whether that’s leveraging automation, new tools, or AI-enabled productivity solutions.



Contribute to Continuous Improvement

Help the PMO evolve. 10+ years managing complex, client-facing programs—software implementations, business transformations, or large-scale delivery initiatives Background in Benefits or Pension delivery, SaaS platforms, enterprise software implementation, or related complex environments Robust financial acumen: budgeting, forecasting, change control, risk management Executive presence: you can speak confidently with senior leaders and negotiate across boundaries MS Project, Azure DevOps, Jira, Smartsheet, or similar platforms Degree in Business, Technology, Engineering, Finance, Actuarial Science, or a related field You thrive in client-facing environments and actually enjoy the complexity of stakeholder management Nice-to-Have Assets Experience leading client migrations, platform modernizations, or large-scale transformation programs Background specifically in Retirement, Pension, or Health & Welfare delivery Agile, Scrum Master, Prosci, or related certifications Track record of leveraging automation and AI tools to improve delivery efficiency and reporting Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. Comprehensive total rewards package highlighting competitive salary and bonus structures,



minimum 3 weeks of vacation, and flexible perks plan to meet the needs of you and your family Flexibility to work in-office, virtually or a combination of both Generous company matched pension Prospect to give back to communities in which we work, live and serve Career growth and learning & development opportunities to develop your skills You'll grow your influence and strategic leadership in a high-performing PMO culture that values delivery excellence and innovation. We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good.

We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

📌 Senior Client Program Manager (Toronto)
🏢 TELUS Health
📍 Toronto