Elevate your analytical skills as a Senior Consultant, Customer Performance in a customer-centric organization. Drive insights and performance measurement to inform key business strategies. In this pivotal role, you'll produce detailed performance scorecards, dashboards, and reports for leadership.
Collaborating with various cross-functional teams, you'll analyze customer behavior and market dynamics to spot trends and present actionable growth recommendations. Your contributions will directly impact CTC's evolution toward customer-focused growth. Develop robust customer performance dashboards and scorecards
- Analyze customer, market, and competitive performance data
- Present insights to senior leaders for strategic decision-making 5+ years in business analytics or customer insights
- Solid analytical skills and data storytelling abilities
- Proficiency in Excel, Power BI, or SQL
- Play a crucial role in shaping customer strategies and enhancing business performance.
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📌 Senior Consultant for Customer Performance (Toronto)
🏢 Canadian Tire Financial Services
📍 Toronto
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