Become a vital part of the customer journey at MongoDB as a Senior Customer Success Manager in Montreal. Harness your business and technical skills to foster enterprise client success. In this senior role, you will be instrumental in managing a portfolio of high-profile accounts, ensuring clients maximize their investment in MongoDB solutions.

You will mentor team members while leveraging cross-functional resources to drive customer retention and advocacy. Your ability to analyze technical environments and partner with clients’ leadership will solidify their connection to MongoDB. Identify and advise on technical risks in accounts

- Conduct comprehensive analyses for Enterprise review
- Drive successful account portfolio management strategies
- Support team growth through mentorship and coaching 7 to 10+ years in technical customer-facing roles
- 4+ years managing enterprise customer success
- A degree in Computer Science or a related field
- Fluent in both French and English for client communications Shape the future of customer engagement at MongoDB in Montreal.

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📌 Senior Customer Advocate Montreal
🏢 Mongodb
📍 Montreal