Senior Director Customer Success Canada (Toronto)

Senior Director Customer Success Canada (Toronto)

23 Oct
|
Simcorp
|
Toronto

23 Oct

Simcorp

Toronto

Lead Canadian customer success strategy at SimCorp, using executive relationship management and customer health metrics.

As Senior

Director of Customer Success Management, you will lead Canada’s customer success function for SimCorp’s financial technology clients. Guide senior customer success managers while partnering with sales, product, qualified services, and support teams.

Develop and execute Canada’s customer success strategy

Lead senior customer success managers and customer experiences

Build relationships with key client executives

Monitor customer health metrics and success KPIs

15+ years managing teams

Experience navigating complex sales cycles and workflows

Ability to work onsite in Toronto and travel 30–50%

Shape Canadian customer success through strategy, executive partnerships, health metrics, retention, and enterprise financial technology relationships. #

📌 Senior Director Customer Success Canada (Toronto)
🏢 Simcorp
📍 Toronto

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