Line of Business: Sales & Customer Distribution Support

115,600 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

The base pay actually offered may vary based upon the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

TD Small Business Banking provides financial solutions to North American businesses. Our goal is to deliver a first-class business banking experience.

The Senior Manager, Business Program will oversee a multi-faceted function of professionals and provide strategic guidance in operationalizing the business specific related programs that meet the organization’s mandate.

You will be leading a pod responsible for defining and delivering the target state for platforms, processes, and capabilities that support the Small Business Banking client buying experience (onboarding).

We act as the business owner for change initiatives and collaborate closely with business and technology teams to ensure successful delivery.

The Senior, Manager, Business Program will lead the strategy, roadmap and execution of Small Business Banking’s assisted onboarding and compliance capabilities, with a focus on creating simpler, faster and more compliant experiences for both colleagues and clients. Create and lead the strategy, roadmap and execution of Small Business Banking’s assisted onboarding and compliance capabilities Participate in developing the target state and prioritized roadmap for onboarding capabilities

Perform analysis to identify opportunities to improve the customer buying journey and document both quantitative and qualitative benefits

Lead assigned initiatives and collaborate with partners and platform teams across design, development, implementation, change management, and post-launch (Day 2)

Represent the business in initiatives, provide timely decisions, resolve issues or barriers, and manage risks

Support change management activities, including training and communications

Ensure business stakeholders are consulted, engaged, and aligned on changes impacting them





Partner with delivery teams to align business and technology objectives into a shared delivery vision

Work closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale

Execute on the annual business plan to deliver results aligned with business strategies

Manage overall budget, revenue and expenditures, meet business objectives while increasing efficiency and effectiveness

Proactively identify key business opportunities, research and recommend enhancements / modifications, develop strategies to achieve recommendations and work closely with business partners.

Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite and assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

Responsible for management of the overall team providing both leadership and guidance

Set targets and objectives for the team, and deliver results Grow team expertise to align with business/enterprise demand and direction; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and provide regular input into employee assessments and development plans

Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner.

Provide people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

Oversee and lead a highly complex, and diverse function for an area of significant risk, complexity or scope

Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise and industry knowledge,



recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management /enterprise areas.

Undergraduate degree and/or

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Total

Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Here at TD, we hire and develop the best.

Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your recent role.

We do our best to communicate outcomes to all applicants by email or phone call.

Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec only)

📌 Senior Manager, Business Program (Toronto)
🏢 TD
📍 Toronto