Bell's AI Fabric program is a transformational initiative focused on delivering scalable, mission-critical data centre infrastructure.

The Program Controls

Manager will establish and maintain the governance processes that connect departments, projects, and stakeholders across the program. Reporting to the Director, Program Controls, the role will provide leadership across interface and handover management, risk governance, root cause analysis, lessons learned, continuous improvement, action management, and change control coordination. The role will help maintain a reliable, integrated view of program risks, dependencies, actions, and improvement initiatives to support predictable delivery.

Interface & Handover Management Coordinate cross-functional reviews across Land Development, Engineering, Procurement, Construction, Commissioning, Operational Readiness, Physical Security, IT, Data Centre Operations, and Legal or Regulatory stakeholders. Monitor critical interfaces, dependencies, entry criteria, exit criteria, and handover requirements across project phases. Identify and elevate at-risk dependencies, blocked gates, unclear ownership, and overdue deliverables.

Risk Management & Root Cause Analysis Coordinate risk reviews with risk owners and support clear articulation of cause, event, impact, mitigation, and contingency. Track mitigation and corrective actions through to verified closure. Lead or facilitate Root Cause Analysis for significant issues, recurring problems, schedule impacts, cost impacts, and control failures.

Analyze risk and issue trends and recommend preventive or corrective actions.

Lessons

Learned & Continuous Improvement Capture lessons at key gates and milestones, not only at project closeout. Ensure relevant lessons are translated into updated standards, procedures, checklists, and delivery requirements for future phases and sites. Monitor recurring issues and identify opportunities to improve delivery maturity and control effectiveness.

Feedback

Loop & Action Management Ensure actions, decisions, risks, and improvement initiatives have explicit owners, due dates, and closure evidence.

Change Management Governance





Coordinate the Change Control Board process on behalf of Program Controls. Coordinate integrated change reviews across scope, cost, schedule, risk, design, construction, commissioning, and operations stakeholders. Ensure approved and pending changes are cross-referenced with affected risks, interfaces, handover gates, and program baselines.

Monitor implementation of approved changes and associated actions. Develop concise executive dashboards and governance materials covering risks, interfaces, actions, changes, and continuous improvement. Support the Director, Program Controls in launching, implementing, and embedding new program controls processes, procedures, tools, and governance routines across the program.

Contribute to the development and continuous improvement of program controls procedures, standards, templates, and governance routines. Act as an integrator and gatekeeper for program controls information while ensuring functional owners remain accountable for validation and delivery. Progressive experience in program controls, project controls, PMO, risk management, program governance, continuous improvement, or major capital project delivery.

Demonstrated experience coordinating complex, cross-functional programs or projects involving multiple internal teams, consultants, contractors, and vendors. Strong understanding of risk, issue, action, change, interface, and governance management practices.

Experience facilitating Root Cause Analysis and driving corrective actions to closure. Ability to connect schedule, cost, risk, change, and handover information into an integrated program view. Strong analytical, organizational, facilitation, and stakeholder-management skills. Ability to communicate complex information clearly and prepare concise executive-level reporting.



Proficiency with Microsoft 365 tools and familiarity with project controls and reporting systems.

Experience supporting the delivery of data centre, mission-critical, telecommunications, or hyperscale infrastructure projects. Familiarity with data centre lifecycle phases, including planning, design, procurement, construction, commissioning, operational readiness, and handover. Knowledge of mission-critical electrical, mechanical, cooling, controls, network, and security environments.

Experience with Primavera P6, Power BI, EcoSys, Procore, SAP, SharePoint, or similar project controls platforms. Executive communication and data-driven storytelling. Continuous improvement mindset and commitment to organizational learning. Adequate knowledge of French is required for positions in Quebec.

Management

Regular - Full Time For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong. Bell is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.

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📌 Senior Manager, Program Controls, Data Center Construction (Montreal)
🏢 Q9 Networks
📍 Montreal