Senior Portfolio Release Manager 2 days in-office.

This job posting is for an existing, currently vacant position Senior Portfolio Release Manager — Flights Acquisition & Retention.

Our Technology team is the backbone of our company: constantly creating, testing, learning, and iterating to better meet the needs of our customers. As a Senior Portfolio Release Manager, your role centers on orchestrating the successful, predictable, and scalable delivery across the Flights Acquisition & Retention group. This group sits in our Flights organization and is responsible for growing our market footprint through owned channels, meta and agentic distribution, and deal products that convert new and returning customers.

The teams in this group manage our ability to attract & retain recent customers through various channels (meta, agentic distribution, etc.). You will operate at the Flights Acquisition & Retention group level, driving alignment and release coordination across the teams responsible for flight acquisition channels, customer deals and post booking experience. You will ensure releases ship with quality, transparency, and operational readiness, while continuously evolving release processes to support agility, compliance, and scale as the Flights shopping funnel grows in complexity.

As a senior leader, you will serve as a strategic partner to Flights Engineering, Product and Commercial leaders — reducing delivery risk and giving teams the confidence to ship shopping experience improvements quickly and safely.

Portfolio Release Planning & Coordination Own and maintain the release calendar for the Flights Acquisition & Retention group, coordinating across product, engineering, commercial, and operations teams

Ensure releases are aligned to Flights strategic initiatives, roadmap milestones, and seasonal travel demand peaks (e.g., holiday and summer travel surges).

Drive ways of working with the team - establishing processes, systems and controls as required to enable teams and manage risk. Manage cross-team dependencies and sequencing across the Flights Acquisition & Retention group and other Flights teams (e.g., Risk, Governance & Quality Management Identify and proactively manage risks to release quality, timing, shopping funnel stability, and rollback readiness — recognizing that shopping experience issues have an immediate,



visible impact on conversion and revenue.

Partner with Engineering, Data, and InfraOps teams to establish and enforce release criteria, validation gates, governance processes, and post-release monitoring

Maintain controls required for compliance, audit, or change management, including fare display and pricing-related regulatory considerations.

Serve as the central point of coordination for Flights Acquisition & Retention group; coordinating releases, connecting Product, Engineering, Commercial, Analytics, and other teams (Finance, Customer Care, Security, Legal, and Operations stakeholders)

Communicate release scope, timelines, dependencies, risks, and critical incidents to Flights leadership and partner teams

Process Improvement & Automation Partner with DevOps, SRE, and Platform Engineering teams to advance CI/CD pipelines, release automation, feature flagging, and model deployment processes for search, pricing, and ranking systems.

New Customer Acquisition metrics

Data quality/reliability metrics (e.g., Facilitate release retrospectives and drive continuous improvement initiatives across Flights Shopping Experience teams.

Assess the operational, business, and customer impact of major acquisition & retention releases, including conversion, new customer growth and booking-funnel effects

7+ years of experience in Agile delivery, Technical Program Management, Release Management, or Portfolio Management, with significant experience supporting large-scale e-commerce shopping organizations.

Experience leading complex, cross-functional release planning across search, shopping, pricing, personalization/ML, or experimentation systems, ideally within travel, e-commerce, or another high-volume consumer shopping environment.

Familiarity with growing new customers via various channels (i.e. Fluent in Agile methodologies and frameworks, including Scrum, Kanban, and continuous delivery practices.





A proactive problem solver who identifies risks and opportunities early and makes sound decisions with incomplete information.

Customer, Innovation, Team, Accountability, and Trust.

Nice to have Experience driving new customer growth via Agentic Commerce channels.

Familiarity with Agentic AI technologies and AI-assisted software delivery practices.

Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding - we make travel affordable and accessible to our customers.

We’re a grown-up, startup. We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve.

Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion.

Flexible

Work at Priceline On the remaining days, you can choose to be remote or in the office.

Health & wellness coverage including medical, dental, vision, and mental health resources

Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days

Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)

Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts

Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits

Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits A people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together

Inclusion is a Big Deal! We’d love for you to join us and help shape what makes our team extraordinary.

#

📌 Senior Portfolio Release Manager — Flights Acquisition & Retention (Toronto)
🏢 Priceline.com
📍 Toronto