Ai Workflow & Operations Intern (Richmond)

Ai Workflow & Operations Intern (Richmond)

23 Oct
|
Semtech
|
Richmond

23 Oct

Semtech

Richmond

Location: Richmond, BCWork Arrangement: Hybrid, 4 days on site (Monday to Thursday)Job SummarySemtech is building the next generation of AI-powered commercial workflows across its global sales organization. This 8-month co-op is a hands-on, production-oriented role embedded within Sales Operations. You will work directly with the Senior Director of Global Sales Operations to design, test, and document AI-enabled workflows that improve efficiency, consistency, and insight across real sales processes. This is not a research role — your work will be used by sellers, distributors, and sales leadership. The ideal candidate is curious, operationally minded, and has a genuine interest in applying AI to solve business problems.This role is best suited for students who enjoy figuring out how things work and making them work better. Youdon'tneed to be a software engineer — but you do need to be comfortable with data, curious about AI, and motivated by operational impact. Ifyou'veever built a workflow to automate something in your own life,usedAI tools to solve a real problem, orfoundyourself thinking 'there has to be a better way to do this' — this is for you.ResponsibilitiesAI Workflow Development & TestingResearch, design, and build AI-enabled workflow automations targeting repeatable sales operations tasks (e.G., account research, CRM data enrichment, meeting prep, follow-up summaries)Test andvalidateworkflows across edge cases to ensure accuracy, reliability, and repeatability before deploymentConfigure AI-assisted summarization, data processing, and exception-based logic steps within approved operational frameworksSupport prompt engineering and iteration for tools including Claude, Microsoft Copilot, and Vinton AIDocument automation logic, inputs, outputs, and governance notes so solutions can bemaintainedand reusedSales Process & Data AnalysisMap existing sales workflows toidentifyfriction points, manual steps, and automation candidatesAnalyze operational and CRM data to surface trends, gaps,



and opportunities for AI-assisted improvementAssistin building dashboards and reports to track AI tool adoption, usage patterns, and productivity impactSupport data preparation, cleaning, and validation to ensure high-quality inputs for AI workflowsCollaboration & CommunicationWork cross-functionally with Sales Enablement, Salesforce Admins, and commercial team members to gather requirements andvalidatesolutionsPresent findings, workflow designs, and test results to the Sales Operations and AI Ambassador teams and relevant stakeholdersContribute to documentation, knowledge base articles, and user guides for deployed AI workflowsParticipate in the AI Ambassador program and support broader AI adoption initiatives across the commercial teamWhat You'll GainDirect exposure to how AI is applied within a real enterprise sales environment — not academic simulationsHands-on experience with leading AI tools: Claude, Microsoft Copilot, Vinton AI, and Salesforce-integrated AI agentsPractical skills in workflow design, operational analytics, and stakeholder communicationExperience that translates directly into careers in Sales Ops, Revenue Ops, AI Strategy, or Digital TransformationMentorship from a Sales Operations Leader with active responsibility for AI adoption across a global commercial teamMinimum QualificationsCurrently enrolled in a post-secondary program in Business, Business Analytics, Information Systems, Computer Science, or a related fieldDemonstrated interest in AI tools and workflow automation — through coursework, personal projects,



or hands-on experimentationBasic understanding of sales processes and commercial operations (e.G., lead management, pipeline, CRM usage)Robust analytical thinking with the ability to break down operational problems and propose structured solutionsProficiencyin Microsoft 365 (Excel, SharePoint, Teams); comfort working in data-rich environmentsClear written and verbal communication skills; able to document technical logic for non-technical audiencesAbility to work independently with minimal direction and navigate ambiguityDesired QualificationsHands-on experience with generative AI tools (Claude, ChatGPT, Copilot, or equivalent) in an applied or academic contextProgramming experience in Python, particularly for data manipulation, automation scripting, or API interactionFamiliarity with Salesforce CRM — even basic navigation or coursework (Trailhead counts)Experience with data visualization tools such as Power BI or TableauExposure to prompt engineering, LLM-based workflows, or no-code/low-code automation platforms (Zapier, Power Automate, n8n, or similar)Knowledge of SQL or experience querying structured datasetsPrior co-op or internship experience in a business operations, analytics, or technology roleThe intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job-related tasks other than those specifically included in this description.All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.A reasonable estimate of the pay range for this position is $25 - $28.50 hourly. There are several factors taken into consideration in determining base salary, including but not limited to: job-related qualifications, skills, education and experience, as well as job location and the value of other elements of an employee's total compensation package.

📌 Ai Workflow & Operations Intern (Richmond)
🏢 Semtech
📍 Richmond

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