Kickstart your career with MCI as a Full-Time Call Centre Agent. This role involves supporting inbound and outbound customer service interactions for a diverse range of brands and government programs.As an Entry-Level Call Centre Agent, you will engage with customers through calls, addressing inquiries, and suggesting current products. This is an excellent entry point for those eager to develop their customer service skills and explore career advancements in Supervisor, Trainer, or Operations Management roles.Key Responsibilities:Handle inbound and outbound customer contacts professionallyEnsure first call resolution through effective problem-solvingDocument customer claims accurately in the systemResearch information to assist with customer inquiriesAttend training sessions to stay updated on processesRequirements:Must be 18 years or olderHigh school diploma or equivalent requiredStrong communication skills both written and verbalBasic knowledge of Microsoft Office SuiteReliable with a focus on customer satisfactionBring your enthusiasm and dedication to MCI and help us deliver exceptional service.

📌 Full-Time Call Centre Agent At Mci (Sydney)
🏢 The Sydney Call Centre
📍 Sydney