Senior Solutions Designer – CRM (Salesforce)

We are seeking a Senior Solutions Designer – CRM with strong hands-on experience in Salesforce solution design, configuration, development, integration, and production support.

Minimum 5+ years of Salesforce solutioning and hands-on configuration experience, including recent experience.

Strong expertise in Salesforce Experience Cloud, Salesforce Agile Forms, and Lightning Web Components (LWC) , with 3+ years of LWC experience.

Experience with Salesforce OmniStudio/Vlocity , including FlexCards, DataRaptors, Integration Procedures, Calculation Matrices, Calculation Procedures, OmniScripts, and Vlocity Data Model.

Required Salesforce certifications: Platform Developer I, OmniStudio Developer, Experience Cloud Consultant, and Salesforce Administrator .

Proven experience integrating Salesforce with internal applications using REST/SOAP APIs, web services, and other integration mechanisms .

Strong knowledge of Salesforce security settings, governor limits,



platform limitations, CI/CD , and Salesforce deployment practices.

Experience with AODA accessibility compliance , troubleshooting, root cause analysis, defect management, and production support.

Strong understanding of solution design, fit-gap analysis, prototypes, proof of concepts, technical documentation, and build books.

Experience working with Agile methodologies , user stories, epics, unit testing, UAT, and deployment activities.

Healthcare experience (5+ years) supporting Long-Term Care systems, EMRs, HIS, clinical assessment tools, or OHRS-compliant systems is required.

Excellent analytical, problem-solving, stakeholder management, communication, and consulting skills; MuleSoft experience is an asset .

Note: Candidates must be available to work onsite five days per week in Toronto.

📌 Senior Solutions Designer - CRM (Salesforce) (Toronto)
🏢 ThoughtStorm
📍 Toronto