Shape the future of FinTech with Affirm as a Senior Technical Account Manager, working remotely from Canada. Drive technical initiatives and manage operations for strategic alliances to ensure seamless integrations.

In this senior-level position, you will lead technical account management within Affirm’s strategic alliance portfolio.

Responsibilities include monitoring, troubleshooting, and ensuring strong operational health for merchants. This role demands expertise in API integrations and effective collaboration with Product, Engineering, and Customer Success teams to enhance account value.

Own technical account management and operational health

- Deliver against SLAs and proactively mitigate risks
- Conduct root-cause analysis and implement solutions
- 6+ years in Technical Account Management or related field
- Solid technical communication skills
- Effective relationship management with technical decision-makers
- Elevate merchant technical strategies and account ownership while thriving in Affirm's remote work culture.

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📌 Senior Technical Account Manager at Affirm (Winnipeg)
🏢 Affirm
📍 Winnipeg