Senior Technical Support Specialist at Boldr (Toronto)

Senior Technical Support Specialist at Boldr (Toronto)

23 Oct
|
Boldr Impact
|
Toronto

23 Oct

Boldr Impact

Toronto

Elevate your career with Boldr as a Senior Technical Support Specialist. Provide advanced support for developers on an open-weight AI model platform in a dynamic, team-oriented environment. In this impactful role at Boldr, you will serve as an escalation point for complex technical queries, acting on everything from billing issues to API errors.

Your expertise in SQL, APIs, and developer tools will enhance client satisfaction while supporting our mission of delivering meaningful work globally. Provide live chat and email support for developers

- Communicate timelines and next steps to customers
- Build and maintain technical knowledge bases
- Minimum 3 years in technical support roles
- Strong SQL knowledge for troubleshooting
- Support Boldr's mission while resolving technical challenges for our developer community as a Senior Technical Support Specialist.

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📌 Senior Technical Support Specialist at Boldr (Toronto)
🏢 Boldr Impact
📍 Toronto

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