Elevate customer service as a Service Coordinator with Finning Canada in Grande Prairie, AB. This in-office, permanent role focuses on coordinating service requests and ensuring efficient repair processes. As a Service Coordinator, you'll play a crucial role in linking customers with service teams.
This position requires strong administrative skills, attention to detail, and problem-solving abilities. You'll manage service requests from inception to final invoice while monitoring repair timelines and quality assurance. Key Responsibilities:
- Coordinate service request documentation and maintain records
- Partner with teams during repair execution and logistics
- Schedule pre-job, mid-job, and post-job meetings
- Track repair progress and communicate issues proactively
- Ensure documentation meets Service Excellence standards
Requirements:
- 2-4 years in service coordination or similar fields
- Excellent verbal and written communication skills
- Solid attention to detail and organizational abilities
- Proficiency in administrative tools and processes
- Mechanical aptitude and interest in service operations
Bring your coordination expertise and commitment to excellence to support Finning Canada’s customer service goals.
📌 Service Coordinator at Finning Canada (Grande Prairie)
🏢 Finning International
📍 Grande Prairie
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