Permanent Full Time We are looking for a Service Support Associate . As a Service Support Associate , you will provide in-house service and administrative support to our client service team. With a focus on customer service, well-developed communication skills and excellent Microsoft Office knowledge, you will also communicate verbally and in writing with plan administrators as well as advisors in the processing and ongoing maintenance of our employee perks business.

Assisting with one-time and special projects Booking meeting rooms outside of our office locations Managing the BC Office Associate inbox Ordering and maintaining office and printer supplies Requesting building access cards Additional responsibilities may include handling or assisting the team with: System updates related to client and advisor changes Policy terminations Running reports from various internal systems to support business changes Well-developed customer service skills Requires excellent Word, Excel, PowerPoint and Outlook skills Knowledge of the group insurance industry would be an asset Minimum high school diploma This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).



Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. Time Off:In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial

Security:Company-matching pension plan,share ownership program and additionalinvestment options. Employee recognition programs, service milestone celebrations, employee discounts and more!

Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events. All information provided will be handled in accordance with applicable laws and Canada Life policies.

📌 Service Support Advisor - Temporary (Vancouver)
🏢 Canada Life
📍 Vancouver