About Sojourn House SojournHouse provides Emergency Shelter and Transitional Housing services to newly arrived refugees coming from all parts of theworld. We are dedicated to providingthe best possible settlement services and programs that help residents transition and integrate into the community. With decades of experience and being one of the firstrefugeehousing facilities in Toronto, we take pridein being a leading organization in refugee care.

Sojourn

House is looking for a People Services Associate to join our team on an 18-month full-time contract to provide parental leave coverage. Reporting to the Manager, People Services and Culture, you will support the delivery of HR services to managers, employees and volunteers across Sojourn House. Working within an anti-oppression framework, you will help ensure our People Services practices are responsive, consistent and aligned with relevant employment legislation and organizational policies.

This is a hands-on HR generalist role with exposure to a broad range of People Services functions, including recruitment and onboarding, HRIS administration, employee engagement, leaves and attendance, performance management, HR reporting and special projects. You will be a key point of contact for employees and managers, providing day-to-day HR support while helping to maintain accurate employee records, coordinate HR processes and contribute to a positive employee experience across the organization. Support the administration and maintenance of the organization’s HRIS, BambooHR, and employee records.

Support employee engagement initiatives, including engagement surveys, recognition programs and team-building activities. Support the administration of employee leaves,



including pregnancy and parental leaves, and WSIB claims. Support managers with the annual performance review process.

Prepare regular and ad hoc HR reports, review HR metrics, and contribute to analysis and insights on attendance, retention and exit interview trends. Support the development and implementation of HR projects, processes and standard operating procedures. Support the delivery of the Volunteer Management Program.

Support the Manager, People Services and Culture in delivering departmental objectives aligned with the organizational strategic plan. Post-secondary education in Human Resources or a related field, or a combination of relevant education and work experience.

experience with BambooHR is an asset. labour relations experience at the Step 1 grievance level is an asset. HRPA membership with a CHRP designation, or working towards it, is an asset. Understanding of refugee issues and a commitment to anti-racism, access and equity.

Extended health and dental benefits following successful completion of probation. ~ Group RRSP program following successful completion of probation. ~ 3 weeks of vacation and 2 paid float days. ~ Affordable staff meals available from our on-site cafeteria for $4. ~ A supportive and inclusive workplace committed to anti-racism, access and equity. ~ An opportunity to contribute to meaningful work supporting refugees and newcomers This is a full-time, 18-month contract providing parental leave coverage. The standard work week is 40 hours, with occasional evening or weekend work as required. The role is primarily office-based, with occasional travel between Sojourn House locations.

You will work in a dynamic shelter setting supporting employees and managers across different programs and locations. #

📌 Service Support Advisor - Temporary (Toronto)
🏢 Sojourn House
📍 Toronto