Service Writer

Duties

- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Schedule appointments and manage service requests
- Communicate with technicians to ensure timely completion of repairs
- Provide estimates for services and obtain customer approval
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and transactions

Experience:
- Previous experience in a Heavy Truck service role is preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in record keeping
- Proficient in using computer systems and software applications

If you enjoy working in a fast-paced environment, providing exceptional customer service, and have a passion for the automotive industry,



we would love to hear from you! Please note that cash handling experience is required for this position.

To apply, please submit your resume along with a cover letter detailing your relevant experience.

Job Types: Part time, Full-time

Pay: $21.00-$25.00 per hour

Benefits

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Ability to commute/relocate:
- Lethbridge, AB: reliably commute or plan to relocate before starting work (required)

Experience:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

📌 Service Writer (Lethbridge)
🏢 TransWestern Truck Centres
📍 Lethbridge