Are you an experienced ServiceNow Systems Administrator looking for a current opportunity?

Working with one of our top financial clients, this role calls for a ServiceNow Administrator-CSA/Banking. This position involves managing and optimizing the ServiceNow platform to support IT service management processes, ensuring stability, security, and performance.

Pay rate range (CAD): $65.23/hr– $75.28/hr

Responsibilities Manage and maintain the ServiceNow platform, ensuring optimal performance and availability

Lead system configuration, customization, and integration with existing ITSM processes

Perform system upgrades, patches, and deployments on multiple ServiceNow instances

Troubleshoot and resolve production issues, performing root cause analysis and implementing corrective actions

Develop and implement solutions adhering to IT Service Management policies and standards

Collaborate with project teams, vendors, and stakeholders to define scope and deliver technical solutions

Conduct architecture, design, and code reviews for ServiceNow configurations and integrations

Provide 24x7 support during on-call rotations and perform off-hours maintenance as required

Maintain documentation of system configurations, processes, and technical procedures

Ensure compliance with security policies and frameworks relevant to the platform





Desired Skill-Set 5+ years of experience as a ServiceNow Systems Administrator

CSA certification (critical requirement)

Strong knowledge of ServiceNow platform configuration, management, and troubleshooting

Excellent communication and stakeholder management skills

Experience with ITSM processes and best practices

Ability to troubleshoot complex issues and lead resolution efforts

Nice to Have Development experience within ServiceNow (e.g., scripting, custom app development)

Previous experience in banking or financial services

ITIL certification or familiarity with ITIL frameworks

BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching.

These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.

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📌 ServiceNow Administrator-CSA/Banking (Toronto)
🏢 BeachHead
📍 Toronto