Lead ServiceNow release management in a hybrid Toronto assignment, using DPRM, ITSM expertise, and enterprise integration capabilities. Deliver scalable solutions across complex environments.

This consultant role requires extensive Release Management experience and hands-on ServiceNow delivery. You will design, configure, customize, and support DPRM capabilities while translating stakeholder needs into technical solutions. The work spans governance, integrations, testing, documentation, and operational support for enterprise service management.

Key Responsibilities

Lead ServiceNow DPRM design, configuration, implementation, and ongoing support

Configure workflows, Flow Designer, scripts, dashboards, reports, and analytics

Integrate DPRM with Change Management, CMDB, SPM, and DevOps tools

Establish release planning, calendars, risk,



dependency, and deployment governance

Deliver training, documentation, knowledge transfer, and operational procedures

Requirements

Minimum seven years delivering ITSM solutions in complex enterprises

Minimum five years configuring, customizing, and administering ServiceNow

ServiceNow Certified System Administrator certification required

Experience with ITIL, SDLC, APIs, CI/CD pipelines, and integrations

Robust facilitation, communication, stakeholder engagement, and teamwork skills

Apply ServiceNow, DPRM, ITSM, and release governance expertise across a hybrid Toronto enterprise consulting assignment.

📌 ServiceNow Release Management Consultant (Winnipeg)
🏢 FlexStaf IT
📍 Winnipeg