Job Category: Professional & Business SupportRequisition Number: SENIO Posted : July 21, 2026Full-TimeHybridLocationsShowing 1 locationDescriptionPurposeThe Senior UX Research & Product Designer reports to the Director, IT Product Management.Armstrong Collective is a world-class luxury travel experience delivering once-in-a-lifetime journeys through the most spectacular landscapes in North America. As we pursue our 2030 growth strategy, we are modernizing our digital commerce platform and adopting a product-led operating model to improve guest experience, commercial performance, and operational scalability.A central part of this transformation is redesigning how guests discover, configure, and purchase complex travel journeys — including multi-day itineraries, packages, partners, inventory availability, and agile pricing.We are looking for a senior UX Research & Product Designer to own and elevate the end-to-end digital guest experience across discovery, planning, booking,



and transaction.Key Areas of AccountabilityEnd-to-End Experience DesignLead UX strategy and hands-on design from discovery through checkout and confirmationDesign booking flows including itinerary configuration, seat selection, pricing presentation, and paymentsSimplify multi-component travel products (rail, hotels, and add-ons) into intuitive interaction modelsResearch & Continuous DiscoveryEstablish and run a structured UX research practiceConduct usability testing, journey validation, and post-purchase researchTranslate research and behavioral data into prioritized product opportunitiesPartner with Product Managers to test hypotheses and inform decisionsConversion & Transaction OptimizationImprove booking conversion and reduce abandonmentDesign pricing and availability experiences that build transparency and trustReduce friction in high-value checkout and

📌 Senior Ux Research & Design Lead (Vancouver)
🏢 The Armstrong Collective
📍 Vancouver