Help people navigate the most difficult times of their livesBring your empathetic communication skills and understanding of complex case management, needs assessment, emotional support and client advocacy to a dedicated team as we support victims and witnesses of crimes while they participate in the criminal court process.About the jobAs a member of the Victim/Witness Assistance Program (VWAP) office team, you can expect your typical day to include responsibilities such as the following:Informing clients about their case, victims' rights, and what they need to know about and can expect during the criminal court processEducating and helping victims and witnesses understand their role in the criminal justice systemProviding emotional support and crisis intervention to vulnerable clients through a trauma-informed and victim-centered lens, including assessing risks and needsMaintaining relationships with criminal justice partners and community agencies to advocate on behalf of your clients and refer clients for services like counselling and safety planningDocumenting throughout the case management process to create timely and accurate case notesParticipating in projects to review and improve services, committees to collaborate and build relationships, and public education activities to promote the programRead about the Victim/Witness Assistance Program and how the program helps victims and witnesses of crime.Mandatory requirementsYou have proficiency in English as well as in oral and written French at the advanced level.You have a valid class G Ontario's driver's license (or equivalent) with ability to travel to other offices and courthouses within the East region.Technical KnowledgeYou have the ability to support marginalized and vulnerable clients who are victims or witnesses of crimes, including but not limited to intimate partner violence,



sexual assault, child abuse, and homicideYou have crisis response and intervention skills to help clients in needYou can interpret and apply relevant legislation and policies about victims of crime and court proceedings to support clients in their understanding of legal court processesJudgement and Problem Solving SkillsYou can identify risks to clients, develop case plans, make appropriate referrals and communicate to justice partnersYou can address complex client needs based on information providedYou can recommend recent services or service improvements and foster co-operation when implementing changesYou can collaborate with your team members and manager on complicated and contentious issuesCommunication, Interpersonal and Teamwork SkillsYou can support clients from diverse communities and be sensitive to their needsYou can network with community agencies and work together with criminal justice partnersYou can write reports and case file summariesYou can help develop and deliver training programs and public education sessionsYou can contribute to an inclusive environment for your team members and clientsCase Management, Organizational and Planning SkillsYou can manage a large caseload of files with little supervisionYou can prioritize work in an environment with challenging and urgent deadlinesComputer SkillsYou can use a variety of MS Office software for communication, reports, and presentationsYou can work with database systems to access and maintain case and client recordsYou can use video conferencing systems and applications to engage with clientsAddress:1 Bilingual English/French Temporary, duration up to 12 months, 1015 King St, L'Orignal, East Region, Vulnerable Sector CheckNote:This ad is also available in French.The deadline to apply is Tuesday, October 20, 2026 11:59 pm EDT. Late applications will not be accepted.

📌 Victim/Witness Services Worker - Bilingual (English/French) (North Glengarry)
🏢 Attorney General | Procureur général
📍 North Glengarry