Become a pivotal Motivation Specialist at GoodLife Fitness Clubs, ensuring every member enjoys a welcoming experience. Bring your customer service skills to help members achieve their fitness goals.
In this essential role, you will greet members and potential members at the front desk, providing key assistance and support. Your expertise will help create a clean and safe environment while managing inquiries efficiently. You will also promote club memberships and services, helping ensure every interaction enhances member satisfaction.
Key Responsibilities:
• Greet Members and check them in for workouts
• Answer incoming calls promptly within three rings
• Provide Fit-Fix Starter sessions to recent members
• Maintain cleanliness standards through club runs
• Handle member questions and concerns with professionalism
Requirements:
• CPR-A & AED Certification is required
• Smart Tan certification within 3 months
• Excellent interpersonal and communication skills
• Knowledge of the fitness industry
• Previous customer service experience is an asset
Leverage your customer service expertise and knowledge of fitness to elevate member experiences at GoodLife Fitness Clubs.
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