We’re building a relationship-oriented bank for the modern world. As a Senior Consultant, Business Enablement & Governance, reporting into the Director, Business Controls, you’ll lead the management of material, systemic, and emerging risks across the Digital Platforms and Client Engagement line of business. You’ll develop and implement integrated control improvement solutions across all products and distribution channels.

You’ll manage key controls to mitigate operational exposures and potential losses. You’ll provide support of CIBC’s Control Framework to ensure compliance to regulatory, legislative and operational requirements, including the efficient and effective management of deficiency remediation. You’ll act as the key relationship manager for the business.

You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on‑site, while other days will be remote.

Relationship

Building and Management You will manage key relationships and collaborate with business partners, 2nd and 3rd lines of defense for all matters relating to operational risk. You will manage relationships at peer or director level, as well as project/initiative managers within the assigned Lines of Business (LOBs). You will represent Business Controls on key business initiatives.

Risk Assessment and Remediation You will work closely with the LOB partners to proactively identify risk exposures and control gaps, to analyze and synthesize risk exposures, operational losses, root causes and control gaps and determine materiality. You will propose recommendations to mitigate risk exposures/control gaps. You will lead the Incident Reporting investigation for Digital Data and Strategy and Change Initiative Risk Assessment (CIRA) process, ensuring all material risks are identified and compliant to the CIBC CIRA policy and process.

You will lead the implementation of remediation plans for targeted control gaps/special projects.

Risk Consulting

You will lead the completion of all CIBC Control Framework requirements.



Acting as the risk and control Subject Matter Expert (SME) providing expert advice to LOB partners. Leading all Internal Audits, Compliance exams for the business.

Participating in larger more complex business, governance and regulatory projects to identify risk and control issues, recommend solutions and develop control requirements. Proactively identify risk exposures and control gaps. Analyze and synthesize risk exposures, operational losses, root causes and control gaps.

Propose recommendations to mitigate risk exposures and control gaps.

Control Framework Execution

You understand and communicate the Control Framework requirements to LOB partners to ensure they understand and are aware of accountabilities. Risk and Controls Self‑Assessment (RCSA), Scenarios, Deficiency Management, Key Risk Indicators, Incident reporting, Regulatory Compliance Incident (RCIs) reporting, etc. You act as the SOX Officer/Maintenance Officer (SOMO) for Operational Process Controls (OPC) and Regulatory Compliance Management (RCM) controls.

You develop and recommend new/changes to Key Accountabilities and Responsibilities (KAR) and formal key Control and Non‑Key Control testing programs. You develop reporting and summarize control testing results in preparation for LOB/Executive reviews and sign‑off processes. Peer mentoring and indirect people leadership influencing, coaching and negotiation with LOB, 2nd and 3rd Line of Defense.

You can demonstrate experience in Business Controls, Governance, Audit, Compliance, and/or Operational Risk Management. You understand and have the ability to communicate the Control Framework requirements (Risk & Controls Self‑Assessments,



Scenarios, Deficiency Management, Incident Reporting, Regulatory Compliance Incidents, Key Risk Indicators) to LOB partners to ensure awareness, understanding of accountabilities. You have extensive knowledge of risk management principles, practices, policies and procedures.

Experience in Project Management is an asset.

Experience in Digital Platforms and Client Engagement teams is an asset. You know that relationships and networks are essential to success. You give meaning to data. Your critical thinking skills help to inform your decision making.

You find meaning in relationships and surround yourself with a diverse network of partners. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking perks, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points‑based recognition program. a paid day off dedicated for you to use to invest in your growth and development. *You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute‑based assessment and other skills test (such as simulation, coding, French proficiency).

We use artificial intelligence tools during the recruitment process. Business Controlling Compliance Monitoring Project Management Regulatory Requirements Risk Management Assessment At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us. #

📌 Sr. Consultant, Business Enablement and Governance (Toronto)
🏢 CIBC
📍 Toronto