Organizational OverviewOntario Dig Authority (ODA) is a Public Safety Administrative Authority; At ODA, public safety is at the heart of everything we do.Since 2012, in Ontario, it's the law that any party planning to dig must contact ODA before they dig. ODA connects people planning to dig with the owners of underground pipes, cables, and other infrastructure to help prevent costly damages, service disruptions, and safety hazards. We also regulate an efficient locate system, foster industry wide collaboration, and promote safe, timely excavation across Ontario.ODA is governed by a diverse Board of Directors, with experienced leaders representing underground infrastructure owners, excavators, ministry appointees and others dedicated to protecting Ontarians.

Together, we work to shape a safer Ontario through collaboration, regulation, and education.

Ontario Dig

Authority offers energetic career opportunities in various areas such as operational services, compliance, regulatory affairs, communications, education, IT, finance and HR. We invest in the success and safety for our team, communities and the environment. We are a leader in inclusivity and cultivate a foundation of respect and support within our industry.

Reporting to the Vice President, Education and Brand (VP), the Sr. Manager, Education and Industry Outreach (Sr. Manager) leads Ontario Dig Authority's education, outreach, industry engagement, and partnership development activities.

The role is responsible for the planning, delivery, and continuous improvement of education programs, training initiatives, online learning, awareness activities, partnerships, and approved business development activities that support Ontario Dig Authority's mandate and strategic objectives.Manager works collaboratively across the organization and with industry, education institutions, municipalities, associations and other organizations to promote safe excavation practices, strengthen awareness of Ontario Dig Authority services, support stakeholder adoption of programs and initiatives, and contribute to positive outcomes across Ontario's damage prevention community.This role provides direct leadership to Education and Outreach staff and supports the Vice President in advancing education, partnership, and industry development opportunities. This position is located at Ontario Dig Authority's head office at 104 Cooper Drive, Guelph, Ontario.

Ontario Dig

Authority operates under a hybrid work model with employees dividing their workweek between in-office and remote work in accordance with company policy. Some travel within Ontario and occasional work outside regular business hours may be required to support outreach, education, partnership initiatives.

Education Programs Lead the planning, implementation, delivery, and evaluation of education programs that support industry understanding of Ontario Dig Authority services, legislative obligations, and safe excavation practices. Oversee online learning, instructor-led training, webinars, workshops, certification-related programming, educational resources,



and the Learning Management System activities. Identify education gaps, industry learning needs, adoption challenges, and emerging training opportunities.

Oversee the development and maintenance of education content, resources, tools, and supporting materials that align with operational requirements and organizational priorities. Support education and stakeholder adoption initiatives associated with new programs, services, technologies, and organizational changes.

Industry

Outreach and Adoption Lead outreach activities such as campaigns, conferences, trade shows, industry meetings, webinars, and educational events that strengthen stakeholder awareness, engagement, adoption and confidence in Ontario Dig Authority programs and services. Build and maintain productive working relationships with industry associations, municipalities, contractors, infrastructure owners, educational institutions, regulatory agencies, locate service providers, and others. Gather stakeholder feedback, identify emerging issues and trends, and provide insights to support program improvements and education priorities.

Support collaborative initiatives that advance education, awareness, compliance, and safe excavation outcomes. Support the identification, development, and implementation of partnership opportunities that enhance Ontario Dig Authority's education reach, industry engagement and influence. Collaborate with external organizations to deliver joint education initiatives, awareness campaigns, events, and knowledge-sharing opportunities.

Contribute to research, environmental scanning, and industry trend analysis to identify opportunities for program enhancements and future initiatives. Assist the Vice President in evaluating new education, certification, and industry development opportunities aligned with organizational priorities.

Program

Planning and Continuous Improvement Establish annual education and outreach plans, objectives, priorities, and performance measures. Monitor program performance and stakeholder engagement metrics and prepare reports, recommendations, and updates for leadership. Identify opportunities to improve education delivery, user experience, stakeholder outcomes, and operational effectiveness.

Participate in cross-functional projects and initiatives requiring education, change adoption, communications, or industry engagement support. Ensure education programs and outreach activities align with organizational policies, legislative requirements, and industry best practices. Provide leadership, coaching, workload management, performance feedback, and development support to Education and Outreach staff.

Establish clear priorities, work plans, service expectations,



quality standards and collaborative was of working for education and outreach functions. Foster a team-oriented, innovative, service-oriented team environment focused on continuous learning and improvement. Strong knowledge of adult learning principles, stakeholder education, training development, knowledge transfer, and behaviour-change practices.

Demonstrated experience delivering education, outreach, awareness, and industry engagement programs. Strong relationship-building and partnership-development skills. Strong project management, planning, and organizational skills.

Ability to analyze external and internal feedback, performance data, industry trends, and program results to support decision-making. Ability to translate technical, operational, legislative, or regulatory information into practical educational and engagement solutions. Strong people leadership skills, including coaching, development, performance management, and team building.

Ability to manage competing priorities and multiple projects in a dynamic environment. Proficiency with Microsoft Office applications, learning management systems, virtual learning platforms, and reporting tools.

Education and Experience Post-secondary education in Education, Adult Learning, Business Administration, Communications, Public Administration, Marketing, Training and Development, or a related field; or an equivalent combination of education and experience.5-7 years of progressive experience in education, training, outreach, stakeholder engagement, partnership development, industry relations, communications, learning and development, or a related field.Experience developing and delivering adult education, online learning, certification, awareness, or industry engagement programs.Experience working with industry associations, municipalities, regulatory organizations, utilities, infrastructure stakeholders, or member-based organizations is considered an asset.Experience supporting organizational change, adoption, public awareness, or public safety initiatives is considered an asset. CAAT DBPlus Pension Plan with Contribution Choice and Company Match (at 3 months of service) ~3 weeks paid vacation ~10 personal emergency days per year ~ New, clean and bright facility At Ontario Dig Authority, we are committed to making this a reality through our Inclusion, Diversity, Equity & Accessibility (IDEA) initiatives, policy and committee. To achieve this, ODA strives to create a supportive work environment and a culture that welcomes diversity and uniqueness and encourages equitable opportunities for employees.

In accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, Ontario Dig Authority is pleased to offer accommodations for job applicants with disabilities, if you require accommodations, please advise by contacting us. AI is a tool that may be used throughout the interview process for purposes such as data collection, interview recording, and summarization, or similar administrative and analytical activities.

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