Elevate client experiences as an Event Technical Lead, managing audiovisual setups in a hospitality setting. Ensure customer satisfaction through technical support and exceptional service.In this pivotal role at Encore, you will lead the operation and setup of audiovisual systems for events. Your expertise in troubleshooting, customer service, and technical understanding will be vital. With 2-3 years of audio-visual experience and a focus on exceeding guest expectations, you'll foster strong client relationships through effective communication.Key Responsibilities:Setup and breakdown audiovisual equipment efficientlyTroubleshoot and resolve equipment issues promptlyMentor and lead other Technicians in service excellenceMaintain positive client relations through communicationMonitor events to ensure guest satisfactionRequirements:High school diploma required; Associate's preferred2-3 years of audio-visual experience required2-3 years of customer service or hospitality experience preferredAchieve Technical 1-Star Certification within 60 daysValid driver's license required for company vehicle operationUtilize your technical skills and customer service expertise to create memorable events as part of the Encore team.

📌 Event Technical Lead In Hospitality (Calgary)
🏢 Encore Global
📍 Calgary