Senior Service Delivery & CX Transformation Lead (Winnipeg)

Senior Service Delivery & CX Transformation Lead (Winnipeg)

23 Oct
|
Wwshemi
|
Winnipeg

23 Oct

Wwshemi

Winnipeg

Mercury is seeking a Senior Strategic Program Manager to guide the evolution of our customer experience delivery. You will steer strategic transitions across incubation, Core Support, specialized teams, and outsourced partnerships, leveraging AI-powered tooling where advantageous. Youll build the business cases, align CX leadership, and own programs from scoping through stabilization, ensuring customer impact and financial outcomes are achieved.

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📌 Senior Service Delivery & CX Transformation Lead (Winnipeg)
🏢 Wwshemi
📍 Winnipeg

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