Join MCI as a Remote Contact Centre Associate, delivering exceptional customer support from home. This role seeks tech-savvy individuals ready to handle various customer interactions seamlessly.MCI is seeking dedicated individuals for the role of Contact Centre Associate. Prior experience in customer service or a contact center is preferred. Key skills include excellent communication and problem-solving capabilities, the ability to work independently, and the management of time effectively in a home office setup.Key Responsibilities:Manage inbound and outbound communications via phone, email, or chatResolve customer issues promptly with professionalismClearly provide product and service informationRecord interactions and feedback in the customer systemCollaborate in virtual training sessions with team membersRequirements:Must be at least 18 years oldHigh school diploma or equivalent requiredPrevious customer service experience preferredStrong communication and problem-solving skillsStable internet connection and quiet workspaceEnhance your customer support skills and embrace work from home with MCI today.

📌 Remote Contact Centre Associate At Mci (Calgary)
🏢 The Sydney Call Centre
📍 Calgary