Join the College of Physicians and Surgeons of BC as a full-time Case Administrator focused on managing complaint files. Collaborate with managers to ensure smooth operations in our complaints department.This permanent position reports to the conduct manager and involves maintaining complaint files, liaising between parties, and providing administrative support. Key duties include drafting correspondence, acknowledging complaints, and reviewing materials for accuracy. Candidates should exhibit strong interpersonal skills and a background in health care is preferred.Key Responsibilities:Maintain and organize complaint files efficientlyLiaise with involved parties regarding complaintsDraft correspondence and reports for the departmentAttend interviews and take transparent notes during discussionsRespond to inquiries related to complaint processesRequirements:Grade 12 and two-year office administration diplomaStrong organizational and multi-tasking abilitiesExcellent written and verbal communication skillsKnowledge of Microsoft Office applicationsAbility to maintain confidentiality during processesLeverage your administrative skills to support the complaints team at the College of Physicians and Surgeons of BC.

📌 Case Administrator For Complaints Department (Vancouver)
🏢 CPSBC Careers
📍 Vancouver