We are seeking a Training Supervisor responsible for developing, implementing, and maintaining effective training programs, Standard Operating Procedures (SOPs), and training manuals to support consistent employee onboarding, job competency, and ongoing skills development in a manufacturing environment. This role also provides supervisory coverage and operational support by overseeing production shifts in the absence of Production Supervisors. As shift coverage is an integral part of this position, flexibility and availability to work on day, afternoon, and night shifts are required.

Training

Development and Delivery Develop and maintain comprehensive training documents, manuals, and SOPS for all production-related tasks and equipment. Deliver hands-on and classroom-style training sessions to new hires and existing employees. Evaluate employee performance during and after training to ensure understanding and proper application of procedures.

Update training materials regularly in accordance with process changes, regulatory requirements, and continuous improvement initiatives. Maintain training records and track retraining needs. Collaborate with cross-functional teams to identify training gaps and propose solutions.

Participate in audits, quality improvement initiatives, and efficiency optimization projects. Supervise production shifts in the absence of Shift Supervisors, ensuring that safety, quality, and productivity standards are met. Ensure all employees are working in a secure manner according to applicable occupational health and safety legislation,



and company health and safety policies and procedures.

Fulfil all supervisory responsibilities as outlined in the OHSA and company policy and procedures. Complete all required shift reports and other paperwork Conduct Rail moves as required Conduct daily regular pre-shift meetings, and schedule and conduct tailgate meetings Communicate on a regular basis with other departments including Purchasing, HR, Logistics, Warehouse, etc. Supervision and development of shift staff Ensure proper job training is completed Develop and conduct performance reviews Discuss any performance and/or employee behavioral issues with the Plant Manager and HR Provide praise, recognition, coaching, and corrective behavior as the situation dictates Proven experience developing and delivering training content and documentation.

Proficient in Microsoft Office Suite and capable of learning internal training/document control systems. Effective communication, leadership, and mechanical skills Detail-oriented, with a keen eye for production organization, inventory integrity, efficiency, and cleanliness Ability to work within a mandate and with minimum supervision. Ability/ flexibility to work on day, afternoon and night shift hours We value diversity and are equal-opportunity employer.

We are committed to providing reasonable employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply for or if selected for an interview, please contact Human Resources. #

📌 Supervisor, Manufacturing Operations (Warehouse) (New Hamburg)
🏢 PESTELL PET PRODUCTS
📍 New Hamburg