Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve. Performs general security work in the protection of persons and property. Provides support with enforcement of UNC Health security and safety regulations.

Prepares reports and maintains proficiency in the department’s current report writing system. Gathers information, including video monitoring. Serves in specialized unit assignments and assists the organization to ensure adherence of applicable federal, state and local laws.

Communications

Communicates effectively via two‑way radio, computer, email, telephone and via verbal communications within the Hospital Police Department, as well as with other law enforcement agencies, Hospital staff members, visitors and patients.

Emergency Response

Assist with mental health patient custody issues and also assist in both arranging transportation to other facilities as well as escorting patients to units in house within the Hospitals. Provides immediate response for calls for assistance in dealing with patient, visitor or employee behavior issues and provides backup for Hospital police officers dealing with those situations. Responds to smoke, trouble or fire alarms as required.

Participates as a functioning part of the Emergency Response Team to provide or prevent access to the involved area as required in emergency situations at the Hospital.

Assist Hospital Police

Officers as required in the removal of unauthorized persons from Hospital property. Maintains a working knowledge of emergency codes and Hospital police response procedures.

Fixed Post Functions Emergency

Department-Controls patient and visitor entry as appropriate into the E.Maintains parking lot surveillance to assure safety and ensure parking availability for E.D. customers.

Night





Entrance- Controls the entrance of visitors and employees after hours at the Hospitals designated night entrance as well as screens for proper authorization and identification. Staffs other posts as needed. Investigations and Incident Report Writing- Complete trepass, patient intervention and use of force reports with complete narrative into departmental records management system.

Initiates risk assessments on D.Patrol Submits daily activity logs/reports before the end of the shift unless approved otherwise by the supervisor. Is knowledgeable of the security sensitive areas identified in the Security Mg plan and patrol area policy. Collects inventories and secures patient property when cashiers' office is not open.

Assures deceased bodies are entered and properly released from the morgue with proper ID. Transports patient commitment documents to the Magistrates' office. Completes/documents the required number of patrols as specified by the Shift Lieutenant or Sergeant.

Intervenes and redirects persons observed to be in violation of the UNC Health Care Tobacco-Free Workplace policy.

Traffic Control

Conducts parking surveys when requested or required. Reports malfunction of citation writing equipment to the proper persons so as to assure they are repaired. High School diploma or GED Requires one (1) year of previous work experience. Basic computer skills.

Legal Employer: NCHEALTH Entity: UNC Rex Holly Springs Hospital Organization Unit: HS Protective Services Work Type: Full Time Salary Range: $18.48 - $25.89 per hour (Hiring Range) Pay offers are determined by experience and internal equity Exempt From Overtime: Exempt: No d/b/a NC Health), a private, fully‑owned subsidiary of UNC Heath Care System. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

📌 Support Service Associate (Raleigh)
🏢 UNC Health
📍 Raleigh