Make a difference as a Team Coordinator with CarePartners in Waterloo! This full-time role focuses on effective scheduling and communication between patients, families, and staff daily. CarePartners is seeking Team Coordinators for an 18-month temporary contract.

You will manage the scheduling of Personal Support Workers, Nurses, and Therapists while ensuring service delivery standards. This position requires strong interpersonal skills and a commitment to helping patients and their families. Key Responsibilities:

- Schedule service delivery for PSWs and Nurses
- Act as liaison between patients and healthcare staff
- Handle inbound inquiries via phone and email
- Enter data into automated systems accurately
- Produce scheduling reports for supervisory review

Requirements:

- One year of relevant customer service experience
- Preference for post-secondary education
- Proficient in Microsoft Office applications
- Robust attention to detail and communication skills
- Availability for evening and weekend shifts

Lead service coordination efforts while enhancing patient and family experiences at CarePartners.

📌 Team Coordinator at CarePartners (Cambridge)
🏢 Tim Hortons
📍 Cambridge