Job Type Full-time, Permanent

No. of Openings 01

Internal Job Title Occasional travel through Canada and USA

Reports To Director, Product Marketing

PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System(DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations.

The Role The Dealer Engagement, Team Lead provides support to the Manager of Product marketing by helping to direct the team in current priorities and help push goals.

The Dealer Engagement Team

Lead acts as a liaison between the team and the overall manager by helping with overall people management and project coordination.

Responsibilities Foster a collaborative and supportive team environment

Develop project guidelines and development plans

Liaise with other PBS departments to communicate project goals and timelines

Provide leadership to team by coordinating the synergy between development, marketing and sales, implementation plans and deployments

Proactively host customer engagement sessions

Create conference/workshop content and presentations

Strive to share the PBS products, and their capabilities, with our customers to help increase adoption and enhance customer experience

Orchestrate a sense of community amongst our customers

Be available as a product expert (Achieved through PBS certification, knowledge of dealership structure and processes and understanding common issues the software can alleviate.



New hires will be offered onsite time to gain a better understanding of the dealership)

Confidently convey the PBS culture through professional appearance, charismatic presentations, creating and maintaining genuine business relationships and the ability to perform under pressure

Quickly learn our products through an incentive-based training process that will help you understand our software and how it applies in a dealership setting, helping you to become an expert in both

Work with the team to clarify daily work assignments and support long term team goals

Manage attendance and balance staffing ratios

Support current hires with training

Qualifications High school diploma or equivalency required

Project Management experience is an asset

Good verbal and written communication skills

Dealership experience is an asset

Ability to provide and receive constructive feedback

Ability to mentor others

What we offer Professional Development - Continuous training, industry certifications, and clear pathways for career advancement

Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean

Comprehensive health benefits - Medical and dental coverage to support your well-being

Paid Time Off - PTO to help you recharge and maintain work-life balance

Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter

Employee recognition - Regular appreciation programs and performance-based incentives

Competitive compensation package

Competitive annual base salary

Up to $4,800 per year in product certification bonuses

Outstanding travel incentive bonuses

Additional performance incentives

Attractive employee referral bonuses

Staff discounts - Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder

PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact theRecruiting Department.

📌 Team Lead, Dealer Engagement (Calgary)
🏢 Canadian Inclusion
📍 Calgary