Lead complex enterprise implementations across the Americas at Deliverect, using API expertise and executive stakeholder management to accelerate customer outcomes.As Head of Customer Delivery, you will direct major North American and Latin American initiatives from kickoff through stabilization. You will shape onboarding frameworks, guide regional implementation leaders, and apply AI-driven automation. The full time hybrid schedule includes three office days and two home days.Key Responsibilities: Direct complex enterprise implementations across NOAM and LATAMManage senior executive stakeholders throughout deliveryStandardize onboarding playbooks, staffing, and risk frameworksAdopt AI-driven automation across delivery workflowsResolve high-risk integrations and partner frictionRequirements: Bachelor’s degree or equivalent work experience4+ years in technical implementation or customer deliveryExperience with large-scale enterprise platform rolloutsStrong fluency in APIs and software integrationsExecutive governance and escalation leadership experienceShape enterprise delivery at Deliverect through API fluency, scalable onboarding, and decisive leadership across the Americas.#J-18808-Ljbffr

📌 Head Of Enterprise Customer Delivery (Toronto)
🏢 Deliverect
📍 Toronto