Technical Support Analyst - SaaS & Public Sector, Hybrid (Oakville)

Technical Support Analyst - SaaS & Public Sector, Hybrid (Oakville)

23 Oct
|
Euna Solutions
|
Oakville

23 Oct

Euna Solutions

Oakville

Euna Solutions is seeking a customer‑focused technical support associate for a hybrid Oakville, ON role. You will handle inquiries via phone, video, email, and chat, troubleshoot software issues, and document all interactions in Zendesk.

You will grow product knowledge and contribute to the internal knowledge base as you become the first point of contact for customers. The position emphasizes robust communication, clarity in explanations, and collaboration with senior analysts to expand

📌 Technical Support Analyst - SaaS & Public Sector, Hybrid (Oakville)
🏢 Euna Solutions
📍 Oakville

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