Elevate client services with Chartright Air Group as a Training Associate. This role is focused on onboarding and training client-facing employees for effective service delivery.As a Training Associate in Client Services, you will empower employees through structured training programs. Your responsibilities include delivering job-specific sessions, coaching on client service standards, and ensuring operational excellence across teams.



You will collaborate closely with leaders and subject matter experts while developing tailored training materials and maintaining up-to-date records.Key Responsibilities:Deliver structured onboarding and training for current and existing staffTrain on client service standards and internal workflowsProvide hands-on instruction in required systems and toolsReinforce confidentiality and communication expectationsAssess training progress and deliver constructive feedbackRequirements:Diploma or degree in Business, Aviation, or related field3+ years in client services, aviation operations, or trainingStrong facilitation and presentation skillsKnowledge of client service practices and aviationProficiency in Microsoft Office and scheduling softwareSupport Chartright's mission to deliver exceptional client experiences through effective training and development.

📌 Client Services Training Associate (Mississauga)
🏢 Chartright Air Group
📍 Mississauga