Lead TELUS's accounts receivable efforts as a Senior Performance Analyst. Focus on transforming debt recovery processes in a full-time capacity with measurable impact. Operate within the Business Accounts Receivable Management team in Finance Assurance Operations at TELUS.

This critical role seeks a knowledgeable analyst to enhance performance, drive process improvements, and manage relationships with collection agencies. You will oversee performance metrics and engage across functions to align collection strategies effectively. Key Responsibilities:

- Manage recovery strategies for written-off accounts
- Oversee third-party collection and legal negotiations
- Establish performance KPIs for collections
- Coach teams to optimize collection processes
- Report metrics for performance tracking Requirements:
- Bachelor’s degree in a relevant field
- 5-7 years of experience in collections management
- Expertise in agency performance and strategy
- Solid detail-oriented and problem-solving skills
- Advanced proficiency in MS Suite for reporting Leverage your analytical skills to advance TELUS's debt recovery initiatives and broaden your expertise.

📌 TELUS Senior Analyst for Debt Recovery (Brandon)
🏢 Intello Technologies
📍 Brandon