Job Title: Mobile Supervisor

Job Description

Position:

Mobile Supervisor

Department:

Mobile Division

Report to

Operations Manager

Manage:

Nil

Portfolio Focus:
Overseeing mobile patrol operations,
Ensuring the safety and security of our clients’ properties
Lead and support a team of mobile security officers,
Maintaining high standards of performance and client satisfaction.

Key Responsibilities:

Operations (40%):
Conduct regular patrols to ensure client properties’ safety and security
Respond promptly to incidents, alarms, and emergencies, coordinating with local law enforcement and emergency services
Assist dispatch in covering shifts and responding to alarms when needed
Maintain accurate daily activity, incident, patrol, and audit reports
Ensure adherence to company policies and regulatory requirements
Assist in creating and implementing security protocols

Team Management and Building (30%):
Lead and guide a team of mobile security officers, providing training, feedback, and support
Foster teamwork and morale among staff
Address client concerns and meet their security needs
Participate in industry training and development




Conduct guard performance reviews and implement corrective actions

Fleet Maintenance (15%):
Conduct vehicle and equipment inspections and audits
Maintain the Lighthouse application and reviews
Schedule mobile team shifts

Quality Assurance (15%):
Identify and address potential risks, ensuring compliance with security protocols
Identify and mitigate security risks during site inspections

Knowledge, Skills, Experience and Education:

Qualifications:
Minimum of 2 years of experience in security, law enforcement, or a related field, with at least 1 year in a supervisory role.
Valid security license and driver’s license with a clean driving record.
Robust leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to handle stressful situations calmly and effectively.
Proficient in report writing and basic computer applications.
High level of integrity and professionalism.
Flexibility to work various shifts, including nights, weekends, and holidays.

Physical Requirements:
Ability to stand, walk, and drive for extended periods.
Capability to respond to emergencies quickly and efficiently.

📌 Operations Mobile Supervisor Abbotsford Guardteck Vancouver (Canada)
🏢 GuardTeck
📍 Canada