Main Duties Include: Bookkeeping Entering/Closing Repair Orders Payroll/Timekeeping Cashiering Accounts Receivables Responsibilities: Greet customers in a friendly, professional, and efficient manner as they enter the body shop office and determine the nature of their visit.

Answer incoming phone calls in a friendly, professional, and efficient manner and schedule estimates, route calls to the correct individual, answer basic questions, or take a thorough message.

Call customers to schedule estimates for incoming assignments, call scheduled customers to confirm drop-off date, and perform follow-up calls on delivered vehicles within 24 hours of delivery.

Collaborating with other departments.

Prepare customer delivery packets and ensure they are ready to go for vehicles leaving that day.

Post parts invoices daily and ensure returned parts invoices are accurate.

Also post all closed jobs into database.

Keep workflow rental dates current with in-shop vehicles.

Provide customers with brochures and other information.

Assist with clerical duties, collect information, and run reports as requested.

Uphold a skilled appearance.

Qualifications:



Previous collision repair customer service or body shop experience.

Familiarity with Bodyshop Connect, Progi and ARMS.

Self-motivated and hard-working.

Proficient computer skills, working ability of Word, Excel, etc., and ability to learn database management software.

Excellent oral, especially phone, and written communication skills, and the ability to read and interpret documents.

Must be patient and calm in demeanor.

Have a valid driver’s license.

What We Offer Competitive compensation plans Collaborative team dynamic and Family-like atmosphere Supportive work environment Health and wellness initiatives Community involvement activities Exciting company events Employee purchase plans and company discounts Your professional journey is more than a series of job titles and responsibilities and we encourage your application even if you don’t meet all the qualifications.

If you’re looking to further your career with a growing organization where you can use your knowledge, skills, and talents, then we are looking forward to hearing from you.

📌 Parts and Production Coordinator (Scarborough)
🏢 CSN Brimell/Formula
📍 Scarborough