Your Opportunity: Reporting to the Patient Care Director, the Unit Manager is responsible and accountable for the operational, clinical, and human resource leadership of Ambulatory Care and Endoscopy Services across the Grande Prairie Regional Hospital (GPRH) and Queen Elizabeth II Ambulatory Care Centre (QEII ACC).

The Unit Manager provides leadership to multidisciplinary teams delivering ambulatory, outpatient, and procedural services, ensuring the delivery of protected, high-quality, patient- and family-centred care.

The role is responsible for the effective management of people, financial resources, quality improvement initiatives, patient flow, operational planning, and strategic priorities across the portfolio.

Working collaboratively with physicians, staff, operational leaders, and community partners, the Unit Manager fosters a culture of excellence, accountability, innovation, and continuous improvement to support exceptional patient outcomes and experiences.

Description: Provide operational and clinical leadership for Ambulatory Care and Endoscopy Services at GPRH and QEII ACC.

Lead, coach, and support multidisciplinary teams.

Oversee recruitment, onboarding, performance management, attendance support, employee development, and succession planning.

Collaborate with physicians and interdisciplinary teams to improve patient access, patient flow, wait times,



quality outcomes, and patient experience.

Manage human, financial, and material resources.

Lead quality improvement, patient safety, accreditation, and service optimization initiatives.

Support implementation of strategic plans and organizational change initiatives.

Ensure compliance with professional standards, collective agreements, legislation, and policies.

Required Qualifications: Additional Required Qualifications: Leadership and team-building skills.

Sound clinical judgment and decision-making abilities.

Financial and resource management expertise.

Strategic planning and operational management capabilities.

Effective stakeholder engagement and physician collaboration skills.

Commitment to patient safety, quality improvement, and staff engagement.

Preferred Qualifications: Previous leadership experience within acute care, ambulatory care, outpatient clinics, procedural services, or endoscopy.

Bachelor's degree in nursing or a related healthcare discipline is considered an asset.

Master's degree in a related field is an asset.

Training in Lean, quality improvement, project management, change management, or healthcare leadership.

Experience with budget management, workforce planning, and operational improvement initiatives.

📌 Unit Manager - Ambulatory Care & Endoscopy Services (Grande Prairie)
🏢 Alberta Health Services
📍 Grande Prairie