AdmitONE Ticketing Operations Intern

The MRG Group

Toronto, Ontario

The AdmitONE Ticketing Operations Intern will support the AdmitONE ticketing department to ensure positive shareable experiences amongst our customers and clients. They will assist in administrative and day-to-day ticketing tasks. They will report directly into the Assistant Manager, Client Services on the AdmitONE team.

About Our Internship Program

The MRG Group Internship Program is designed to provide you with practical skills, valuable experiences, and exposure to real-world scenarios in the Experience industry. The program is structured to ensure that 80% of your time is dedicated to performing activities specific to their role, while the remaining 20% is allocated to job shadowing, skill development, and team projects across various businesses within the MRG Group.

About The MRG Group

Founded in 2008, The MRG Group is Canada's largest independent entertainment company and a leader in experience creation. Our mission is to bring experiences to life for creators, fans, brands, and partners. The MRG Group is an integrated network of companies operating across the hospitality, venue, media, ticketing (including the ticketing service AdmitONE), and insurance sectors. With a portfolio of 18 hospitality properties across Canada, The MRG Group also owns and operates an events business, a travel company, and a digital publication.

Key Responsibilities

- Track and report on ticket counts, providing timely updates to relevant stakeholders
- Draft and communicate ticketing-related emails (i.e. event cancellations, VIP details and venue changes)
- Support weekly mailer preparation and distribution
- Update Asana project management fields with relevant event, operations, and ticketing information
- Manage and update Google Calendar with event changes and other operational details
- Create and distribute weekly box office meeting calendar invites




- Develop weekly meeting agendas and tasks to support the operations and ticketing teams
- Process and send complimentary ticket requests as needed
- Monitor and support presales, onsales and ticket inventory
- Conduct weekly audits of hospitality websites to ensure event listings and venue information are accurate and up to date
- Monitor and maintain technology device functionality; ensure all devices are properly tracked
- Manage and verify attendee guest lists for all AdmitONE shows
- Conduct outreach to new clients via email to build relationships and support business development
- Other duties as assigned.

Knowledge, Skills, Abilities

- Strong organizational and time management skills with excellent attention to detail
- Effective written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced, deadline-driven environment
- Interest in live events, hospitality, and entertainment operations
- Collaborative team player with a proactive, problem-solving mindset

Internship Program Term

Start Date: January 5, 2027 End Date: April 30, 2027

What’s In It For You?

- Earn while you learn with a paid, full time internship (minimum wage).
- A vibrant, casual culture working alongside an unstoppable team of creators and innovators.
- Enjoy access to free concerts and special discounts across our venues and events.
- Bring your full, authentic self to a welcoming environment where you’re heard, valued, and respected.
- Unlock opportunities for growth opportunities with a company invested in developing emerging talent.

Our Commitment The MRG Group is committed to diversity, equity, and inclusion. We encourage applicants from all backgrounds to apply. If you require accommodation during the recruitment process, please contact us. Thank you for your interest in The MRG Group. Given the anticipated interest in this role, only those selected for an interview will be contacted.

📌 Ticketing Operations Intern | AdmitONE (Toronto)
🏢 AdmitONE Ontario
📍 Toronto