Elevate customer experiences as a Technical Support Representative with MCI. You'll resolve issues, answer inquiries, and enhance service across multiple industries in a agile support role.MCI is looking for a highly motivated Technical Support Representative to serve as the first point of contact for customers. In this position, you will efficiently resolve technical issues while providing exceptional service. Your role will require strong communication skills and the ability to multitask in a fast-paced environment.Key Responsibilities:Respond to inbound and outbound customer inquiries promptlyResolve technical issues for first-contact resolutionResearch and retrieve information across systemsCollaborate with departments to handle complex problemsDocument customer interactions accurately in systemsRequirements:Must be 18 years or olderHigh school diploma or equivalentStrong written and verbal communication skillsBasic proficiency in Microsoft OfficeProblem-solving abilities and customer-first mindsetBring your dedication and technical skills to MCI and support our customers effectively.

📌 Customer-Focused Technical Support At Mci (Sydney)
🏢 The Sydney Call Centre
📍 Sydney