The Role Rakuten Kobo's eReader team is looking for a QA Intern, starting in January 2027, to help deliver high-quality software and reading experiences across our eReader platform.

You will work closely with QA Engineers, Software Developers, Product Managers, and other cross-functional partners to validate new features, investigate issues, and support testing activities throughout the development lifecycle.

In addition to hands-on testing, this role plays an important part in maintaining our test infrastructure and device ecosystem.

You will help ensure teams have access to the devices, software builds, tools, and supporting equipment required to efficiently develop and test Kobo products.

This position provides practical experience in software quality assurance, device testing, troubleshooting, and test environment management while building a strong foundation for future careers in QA Engineering, Software Development, or Test Automation.

Note that this role is hybrid, with 3 days per week at the Toronto office.

Responsibilities: Software Quality Assurance Execute functional, regression, integration, and system testing on eReader software and devices.

Create, maintain, and execute test cases and test plans for new and existing features.

Document, track, and verify software defects with explicit reproduction steps and supporting information.

Validate bug fixes and help identify potential quality risks prior to release.

Participate in feature reviews and testing discussions to develop an understanding of quality expectations and release criteria.

Collaborate closely with QA Engineers and developers to investigate issues and improve overall product quality.

Contribute to continuous improvement of testing practices, documentation, and team processes.





Test Lab & Device Management Assist with the maintenance and day-to-day operation of Kobo's test lab and testing environments.

Prepare and configure eReaders, test devices, and related equipment to support development and testing activities.

Help maintain device inventories and ensure teams have access to the devices, software, and tools required for testing.

Support troubleshooting efforts by collecting diagnostic logs, reproducing issues, and assisting with investigations.

Contribute to improving test lab organization, documentation, and operational processes.

The Person: Passionate about technology and software quality.

Curious, detail-oriented, and eager to learn.

Strong analytical and problem-solving skills.

Organized and capable of managing multiple tasks and priorities.

Comfortable working independently while collaborating effectively with cross-functional teams.

Interested in software testing, quality engineering, software development, or technical operations.

Enjoys troubleshooting and understanding how systems and devices work.

Skills & Qualifications: Required Enrolled in Computer Science, Software Engineering, Computer Engineering, or a related technical program.

Familiarity with at least one programming or scripting language such as Python.

Basic understanding of software development and testing concepts.





Solid organizational and documentation skills.

Experience using common productivity and collaboration tools.

Strong verbal and written communication skills.

Nice to Have Exposure to software testing through coursework, personal projects, or previous internships.

Familiarity with Git, Jira, or other software development tools.

Experience with Linux, command-line tools, or scripting.

Exposure to mobile, embedded, or consumer electronics devices.

Interest in automation, continuous integration, or test infrastructure.

Experience troubleshooting hardware, software, or networking issues.

Growth & Learning Opportunities: Gain hands-on experience testing products used by millions of readers worldwide.

Learn how quality assurance is integrated into an Agile software development environment and product release lifecycle.

Develop skills in software testing, device validation, troubleshooting, and quality engineering practices.

Gain exposure to test automation tools, frameworks, and modern software development workflows.

Work alongside experienced QA Engineers and Software Developers, receiving mentorship and guidance throughout the internship.

Participate in team discussions and development activities to build an understanding of quality ownership, risk assessment, and release readiness.

Build a robust foundation for future careers in QA Engineering, SDET, Release Engineering, or Software Development.

The Perks: Flexible hours and hybrid remote working environment Subsidized in-office lunches Four extended long weekends in the summer Talent and development training budget Free Kobo device + free weekly e-book or audiobook Weekly Kobo Spark sessions Dog friendly office

📌 eReader Quality Assurance Intern (12-month contract) (Toronto)
🏢 Rakuten Kobo
📍 Toronto