Elevate your career as a Bilingual Customer Service Representative with Midland Transport in Dieppe, NB. Deliver superior quality service through effective problem-solving and first-call resolution for customers.This 6-month contract role focuses on ensuring customer satisfaction through inbound inquiries on our toll-free service line and website. As part of the Midland Transport team, you will respond promptly to customer needs and help coordinate freight movements for a seamless experience. Exceptional communication skills in both French and English are essential to thrive in this setting.Key Responsibilities:Respond professionally to inbound customer inquiriesEnsure first call resolution through effective problem-solvingAccurately enter pickups and delivery detailsCoordinate special freight movements as neededCollaborate with team members to enhance service qualityRequirements:High School diploma requiredUnder 2 years of relevant experienceBilingual in French and English mandatoryExceptional verbal and written communication skillsAbility to work independently and in a teamGrow your customer service expertise with Midland Transport in Dieppe, NB, and enhance client satisfaction through effective service.

📌 Bilingual Customer Service Role At Midland Transport (Dieppe)
🏢 Midland Transport
📍 Dieppe