We are looking for an experienced, strategic and commercially minded Senior Director, Client Leadership to join our growing team! This is a senior agency leadership role for someone who knows how to build trusted relationships with executive clients, shape sophisticated marketing strategies, grow enterprise accounts and influence how an agency delivers value to its clients.

The Senior

Director, Client Leadership will provide executive leadership across Candybox's largest and most complex client partnerships while helping shape the future of our Client Leadership function and contributing directly to agency growth. Is a trusted advisor to C-suite and senior executives and is confident leading high-level strategic conversations Can shape integrated marketing strategy around business outcomes, not simply campaign deliverables Has a strong commercial mindset and a proven ability to grow enterprise accounts, revenue and long-term client value Can influence across Strategy, Creative, Social Media, Performance Marketing, Technology and Project Management while developing a high-performing Client Leadership team Candybox Marketing is an award-winning, full-service digital marketing agency with a studio in Oakville, ON. We specialize in CRO, SEO, PPC, Web Design + Development, Branding, Social Media, Marketing Automation and Multimedia.

We make the web sweet, and we want you on our team.

As Senior

Director, Client Leadership, you will provide executive leadership for Candybox's most key client partnerships while helping shape the strategic direction of the Client Leadership function. You will remain actively involved in major client initiatives, but your impact will extend beyond individual accounts. You will help drive enterprise client growth, agency expansion, financial performance, new business and the continued evolution of how Candybox leads and serves its clients.

Shape the long-term strategy for Candybox's client partnerships. Guide integrated marketing strategy across enterprise and strategically important accounts. Identify emerging client needs, marketing opportunities and potential service innovations.





Help evolve Candybox's Client Leadership model as the agency grows. Build deep, trusted relationships with C-suite and senior client stakeholders.

Ensure

Candybox is consistently positioned as a valuable strategic partner to senior client stakeholders. Strengthen long-term client partnerships and create mutual business value. Own enterprise-level account growth and strategic expansion across key client relationships.

Identify opportunities to deepen partnerships, expand services and increase long-term account value. Influence agency positioning, pricing approaches and commercial strategy. Support the development of long-term agreements and high-value strategic partnerships.

Balance exceptional client outcomes with strong commercial discipline. Guide teams in solving complex marketing and business challenges. Challenge thinking and help teams strengthen the effectiveness and business impact of their recommendations.

Remain close enough to priority accounts to ensure strong strategy translates into exceptional execution. Lead or participate in senior-level pitches and business development conversations. Identify opportunities to expand Candybox services based on evolving client and market needs.

Use enterprise relationships and market insight to help drive broader agency growth. Contribute to service innovation, operational planning and future growth initiatives. Bring client and market insight into senior agency decision-making.

Represent

Candybox externally through senior client relationships, strategic partnerships and appropriate industry opportunities. Help shape how Candybox positions itself within the market and creates long-term value for clients. Oversee financial performance across strategic client portfolios.





Drive sustainable revenue growth and long-term account value. Monitor portfolio performance and identify commercial opportunities or risks. Set the vision, priorities and performance expectations for the Client Leadership team.

Coach and develop Client Leadership professionals through regular feedback, development planning and performance conversations. Strengthen the strategic, commercial and leadership capabilities of the team. Address performance challenges promptly and consistently.

Executive-level strategic thinking and business judgment Exceptional client relationship and stakeholder-management capability Strong commercial and financial acumen Ability to connect marketing strategy to business growth, revenue and measurable outcomes Ability to influence, challenge and build alignment at senior levels Strong coaching, mentoring and leadership-development skills Ability to balance long-term strategic thinking with active involvement in critical client initiatives Ability to navigate change and lead effectively in a fast-moving agency environment Ability to quickly learn reporting, project-management and technology platforms 10+ years of progressive marketing or advertising experience , including significant agency experience ~ Extensive experience working directly with senior executives and C-suite stakeholders ~ Proven track record of growing significant client accounts and long-term client value ~ Experience overseeing account revenue, pricing, budgets, scopes and profitability ~ Experience providing strategic leadership across integrated marketing disciplines ~ Proven experience leading and developing senior client-service or Client Leadership professionals ~ Strong understanding of integrated marketing across digital and traditional channels ~ College Diploma, Bachelor’s degree or equivalent combination of education and relevant professional experience ~ Some travel is required Full health benefits including dental, vision, massage, physio and more 1-2 days/week in our Oakville studio Work with an award-winning team that values innovation, collaboration and performance #

📌 UN RESPONSABLE DU SERVICE SENIORS (H/F) (Oakville)
🏢 Candybox Marketing
📍 Oakville