Lead SaaS implementations for Phelix, applying cloud technology and client relationship skills to healthcare customers across North America. Work in a customer-facing, agile team.
As an Implementation Manager, you will deliver digital transformation journeys for strategic healthcare customers. You will coordinate stakeholders, manage delivery schedules, and support adoption of the Phelix platform. The work spans service delivery, support, incident prevention, and change management across U.S. and Canadian healthcare.
Key Responsibilities: Oversee SaaS projects from planning through post-launch support
Understand requirements and coordinate internal delivery commitments
Shape implementation delivery and support processes
Improve service management with cross-functional teams




Build relationships with customer delivery stakeholders
Requirements: Three-plus years managing SaaS implementations or technology delivery
Experience managing complex projects and delivering quality results
Understanding of cloud technologies, SaaS platforms, and integrations
Solid client-facing relationship management experience
Healthcare industry knowledge or experience
Bring SaaS delivery, cloud technology, and healthcare expertise to help Phelix customers adopt its platform successfully.

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📌 SaaS Implementation Manager Healthcare (Ontario)
🏢 Phelix.ai
📍 Ontario