Support Worker (O’Hanlon House) Role summary: Join Homeless Oxfordshire and make a real difference to people experiencing homelessness. As a Support Worker at O’Hanlon House, you will provide compassionate, person-centred support while helping residents build confidence, independence and essential life skills. You will work closely with colleagues and external agencies to provide safe, high-quality housing and support, manage risk, respond to challenging situations and promote wellbeing.

No two shifts are the same, and your work will play a vital role in creating a safe, welcoming environment where residents can move forward and thrive.

Hours: Full-Time Contract is: Permanent This role is responsible for delivering a safe and supportive service to all residents living at O’Hanlon House in Oxford. The role holder needs to work alongside the team and external agencies to ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire Policies and Procedures. Ensure the effective delivery of high quality care, support and housing management To be a supportive and effective part of the team working as part of a rota including evenings and weekends.

To support and encourage clients to care for themselves and develop independent living skills.



To assess and manage risk for individuals and in the service, making use of emergency services as required. Report any safeguarding concerns without delay in line with procedures.

To make and maintain Housing Benefit claims and support clients to pay their service charges regularly. To work in partnership with other agencies to ensure the delivery of holistic wrap around support. To support the running of the service and perform shift responsibilities and duties that maintain good health and safety To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.

Ensure clients are aware of and support them to maximise their chance to be involved in Client Participation. To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire. Comply with Homeless Oxfordshire’s policies and procedures.

Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

📌 VACANCY: Support Worker (O’Hanlan House) - Homeless Oxfordshire (Oxford)
🏢 OCVA
📍 Oxford