Support Liquidtool customers remotely from Greater Montreal using fluent French and English alongside robust SaaS support skills. Help manufacturers solve questions and technical issues.

As a Support Specialist, you will become the go-to contact for customers across North America and beyond. Liquidtool’s IIoT sensors and SaaS platform help manufacturers control their metalworking fluids.



You will guide customers toward getting the most from the solution while contributing to customer care.

Key Responsibilities:

• Answer customer questions about Liquidtool’s solution
• Help resolve technical issues for customers
• Support manufacturers using IIoT sensors
• Assist customers with the SaaS platform
• Help customers get the most from Liquidtool

Requirements:

• Based in the Greater Montreal area
• Fluent French and English, written and spoken
• Authorized to work in Canada
• Available for international travel without visa restrictions
• Experience in customer support, ideally for SaaS

Bring bilingual communication and SaaS customer support experience to Liquidtool’s remote customer care for manufacturers worldwide.